Terms of Service

3.1 Account Creation

Some features may require an account. You agree to provide accurate, current, and complete information and to keep it updated.

5.1 Submission Requirements

If you submit a tool/listing ("Listing") or related content, you represent and warrant that:

• The information you provide is accurate and not misleading.
• You own, represent, or are authorized to submit the Listing and any submitted content (including names, logos, screenshots, and descriptions).
• The tool and Listing comply with applicable laws and do not contain malicious or illegal content.
• You will keep the Listing reasonably current and notify us of material changes.

5.2 Review and Editorial Control

We may review, approve, reject, edit, re-categorize, feature, unfeature, or remove Listings at our discretion, including for clarity, accuracy, formatting, compliance, inactivity, or policy reasons. We are not obligated to host or display any Listing.

6.1 Plans and Monthly Fees

We offer paid monthly listing plans. We do not offer free listings publicly. Current monthly plan pricing and features are displayed at checkout and on our pricing page. Plan features are described during checkout and may vary by plan.

6.2 Monthly Billing; Authorization

Plans are billed on a monthly recurring basis unless stated otherwise at purchase. Payments are processed by third-party payment processors (e.g., Stripe). You agree to provide accurate payment information and authorize us (and/or our processors) to charge your payment method for the fees, taxes, and any applicable recurring charges associated with your selected plan.

6.3 Auto-Renewal; Cancellation

Subscriptions renew automatically each month until canceled. You may cancel at any time, and cancellation will take effect at the end of the then-current monthly billing period (meaning you will retain plan benefits through the end of that month). Renewals will be charged at the then-current rate, subject to any applicable notice requirements in Section 6.5.

6.4 Refunds

Except where required by law or due to a verified failure on our side to provide the purchased plan feature, fees are generally non-refundable due to the immediate nature of exposure and service delivery. We do not provide partial-month refunds for cancellations.

6.5 Pricing Changes (30-Day Written Notice)

We may change our pricing, plan features, or applicable fees at any time. For existing subscribers, any price increase will take effect no earlier than thirty (30) days after we provide written notice. Price changes will apply at the next renewal date occurring on or after the effective date of the change, unless otherwise required by law.

6.6 Taxes

You are responsible for any taxes associated with your purchase, except taxes on our net income.

6.7 Failed Payments

If a payment fails or is reversed, we may suspend, downgrade, or disable plan features until payment is received.

7.1 User Content

"User Content" means content you submit to the Services, including Listings, text, images, logos, and other materials. You retain ownership of your User Content as between you and Hospitality Tools AI, LLC.

7.2 License to Hospitality Tools AI, LLC

By submitting User Content, you grant Hospitality Tools AI, LLC a worldwide, non-exclusive, royalty-free, sublicensable (through our service providers), and transferable license to use, host, store, reproduce, modify (for formatting and presentation), display, publish, distribute, and create derivative works of your User Content solely for the purpose of operating, promoting, and improving the Services, including:

• Displaying Listings in the directory and search results
• Creating promotional materials featuring Listings
• Optimizing content for search and discoverability (including by search engines and AI-assisted discovery and summarization tools)
• Generating aggregate analytics, trends, and category insights

7.3 Responsibility for User Content

You are solely responsible for your User Content and for obtaining all rights, permissions, and releases needed for it. We may remove User Content at any time.

9.1 Directory Data

The compilation, organization, taxonomy, and presentation of directory information, including categories, tags, rankings, and other curation and metadata (collectively, "Directory Data"), are proprietary to Hospitality Tools AI, LLC.

9.2 No Scraping / Harvesting; Limited Use

Except as expressly permitted by these Terms, you may not extract, scrape, crawl, harvest, index, or copy any Directory Data or other content from the Services by automated means (including bots, scripts, spiders, or scrapers) or in bulk by manual means. You may use the Services only for your internal business evaluation and procurement research purposes (or, if you are a tool provider, to manage and promote your Listing), and not to create or augment a competing database, directory, or service.

9.3 Confidentiality (Business-Use Protections)

To the extent you obtain non-public information from the Services (including any non-public analytics, performance data, or pricing details made available to subscribers), you agree to treat that information as confidential and to use it only for your internal business purposes in connection with the Services. You may disclose such information to your employees and contractors who have a need to know and who are bound by confidentiality obligations at least as protective as these Terms.

9.4 No Solicitation / Resale of Data

You may not sell, license, sublicense, distribute, publish, or otherwise make available any Directory Data (or any substantial portion of it) to any third party, including for marketing lists, lead generation, enrichment, or resale, without our prior written consent.

11.1 Takedown Notices

If you believe content on the Services infringes your copyright or other intellectual property rights, you may submit a notice to: [email protected] with the subject line "IP Takedown Request" and include:

• Identification of the copyrighted work or IP right claimed to be infringed
• Identification of the material you believe is infringing (including the URL(s) on our site)
• Your name, address, telephone number, and email address
• A statement that you have a good-faith belief the use is not authorized by the rights holder, its agent, or the law
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are the rights holder or authorized to act on their behalf
• Your physical or electronic signature

11.2 Counter-Notice

If you believe your content was removed in error, you may submit a counter-notice to the same email address including:

• Identification of the removed material and where it appeared
• A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification
• Your name, address, telephone number, and email address
• A statement that you consent to the jurisdiction of the federal court in the Northern District of Texas (or, if you are outside the U.S., that you consent to jurisdiction in Dallas County, Texas) and that you will accept service of process from the complaining party
• Your physical or electronic signature

16.1 Informal Resolution

Before initiating arbitration or a court proceeding, you agree to first contact us at [email protected] and describe the issue. We will try to resolve disputes informally within a reasonable time.

16.2 Binding Arbitration (Commercial)

Except for claims excluded below, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted by a single arbitrator. Unless you and we agree otherwise, the arbitration will take place in Dallas, Texas, or may be conducted by telephone, video, or written submissions when appropriate. The arbitrator may award the same damages and relief that a court can award, and the arbitrator's decision will be final and binding, subject to limited review under the Federal Arbitration Act.

16.3 Exceptions (Claims Not Subject to Arbitration)

Either party may bring claims in court only for:

• Small claims court matters (if eligible), in the county where you reside or Dallas County, Texas
• Injunctive or equitable relief to stop unauthorized use or infringement of intellectual property or misuse of the Services
• Claims that, as a matter of law, cannot be required to be arbitrated

16.4 Class Action Waiver

You and Hospitality Tools AI, LLC agree that disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding.

18.1 Changes to These Terms

We may update these Terms from time to time. The updated Terms will be effective when posted, and your continued use of the Services indicates acceptance.

18.2 Notices (Written Notice)

We may provide notices to you by email to the address associated with your account, by posting a notice within the Services, or by posting a notice on our website. Notices are deemed received when sent (for email) or when posted (for in-product or website notices). You are responsible for keeping your contact information current.

18.3 Governing Law; Venue (Texas)

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. To the extent any dispute is not subject to arbitration, any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Dallas County, Texas, and you consent to personal jurisdiction and venue in those courts.

18.4 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

18.5 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, reorganization, or sale of assets.