Overview
SevenRooms is a comprehensive CRM, marketing, and operations platform designed specifically for the hospitality industry. It goes beyond simple reservation management to help restaurants increase sales, delight guests, and turn first-time visitors into loyal regulars—all automatically. Trusted by over 15,000 restaurants globally, from local favorites to Michelin-starred establishments, SevenRooms unifies guest data across bookings, visits, and orders to deliver personalized experiences and drive revenue.
Key Features
- Smart Reservations & Voice AI: Accept bookings from your website, DoorDash Reservations, Google, Instagram, and Yelp. Voice AI ensures no call-in reservation is missed, filling more seats effortlessly.
- AI-Powered Table Management: Optimize seating in real time with smart seating, pacing controls, cover forecasting, and automated waitlists. Increase table turns and smooth front-of-house operations.
- Unified Guest Data & Insights: Automatically capture and merge guest data from every interaction—reservations, visits, orders, and feedback. Understand preferences and spending habits to fuel upsells, personalized experiences, and targeted marketing.
- Automated Marketing Campaigns: Send perfectly timed email, SMS, and campaign journeys to guests without manual effort. Promote events, fill slow nights, celebrate special occasions, and bring diners back automatically.
- Commission Savings & Revenue Growth: The platform helps restaurants save on third-party commission fees while generating incremental revenue through automated marketing and direct bookings. Thousands of restaurants have reported millions in savings and revenue.
Target Audience
SevenRooms is built for restaurants, bars, and hospitality groups of all sizes—from single-location independents to multi-venue operators. It is ideal for operators who want to streamline operations, deepen guest relationships, and maximize revenue with minimal manual work.
How It Helps Hotels & Guests
While primarily focused on restaurants, SevenRooms also benefits hotel-based F&B outlets by integrating guest data across venues, personalizing dining experiences, and automating follow-ups to encourage repeat visits. Guests enjoy smoother reservations, faster seating, and tailored offers, leading to higher satisfaction and loyalty.
