Duve is a comprehensive guest experience platform designed to transform how hotels, vacation rentals, and hostels manage their guest journeys. By integrating digital check-in, personalized upsells, a white-label guest app, AI-powered communication, and analytics into a single hub, Duve helps properties save 18 minutes per reservation, achieve up to 83% online check-in rates, and generate an average revenue uplift of $180 per room per month.
Key Features:
- Online Check-in: Guests can check in before arrival, eliminating queues and reducing front desk workload.
- Smart Upsells: Leverages guest data and OTA information to offer tailored upgrades, services, and experiences at the right time.
- White-Label Guest App: A customizable app providing guests with property info, digital keys, local recommendations, and more—no download required.
- AI-Powered Communication: Duve’s AI Agents automate and personalize guest messaging across email, WhatsApp, SMS, and OTA platforms from a single inbox.
- Digital Keys: Integrates with major smart lock providers for contactless entry.
- Analytics & Segmentation: Provides data-driven insights to understand guest behavior, optimize operations, and maximize profitability.
- Branding Suite: Fully customizable to match each property’s brand identity.
Target Audience: Hotels, vacation rentals, and hostels seeking to enhance guest satisfaction, streamline operations, and increase ancillary revenue.
Integrations: Over 100 integrations with leading PMS, smart lock, and OTA platforms.
