Fireflies.ai – AI Assistant for Meetings, Email, Chat & CRM
Fireflies.ai is the #1 AI-powered assistant designed to capture, transcribe, summarize, and analyze every conversation your team has. With industry-leading 95% transcription accuracy and support for over 100 languages, it automatically records meetings from platforms like Google Meet, Zoom, Microsoft Teams, and more. The AI generates comprehensive summaries, action items, and custom notes instantly after each meeting, while its powerful search engine (including AskFred) lets you find any spoken word or topic across thousands of conversations.
Key Features
- High-Quality Transcription & Recording – Speaker recognition, auto-language detection, and support for audio/video files (MP3, MP4, WAV, M4A).
- AI Summaries – Overview, bullet points, action items, and custom notes delivered immediately.
- Capture Anywhere – AI note-taker bot, Chrome extension, mobile app (iOS/Android), desktop app (Windows/macOS), dialers (Aircall, RingCentral), and API.
- Conversation Intelligence – Speaker talk-time, sentiment analysis, topic trackers, and AI filters.
- 200+ AI Skills – Extract key details, generate follow-up emails, score candidates, and more for sales, recruiting, marketing, engineering, and other departments.
- Integrations – CRM (auto-fill notes), project management (auto-create tasks), ATS (Greenhouse, Lever), Slack, and MCP server for Claude, ChatGPT, etc.
- Enterprise-Grade Security – SOC 2 Type II, GDPR, HIPAA compliant, zero data retention, private storage, and full customer data ownership.
How It Helps Hotels & Hospitality Teams
Hotel operations teams can use Fireflies to automatically transcribe and summarize daily stand-ups, sales calls with event planners, and guest feedback meetings. The AI extracts action items and updates CRM records without manual note-taking, while conversation analytics help track team participation and sentiment. Integrations with project management tools ensure tasks from meetings are instantly assigned, improving efficiency across front desk, housekeeping, and revenue management.
Pricing Model
Fireflies offers a free tier with limited credits and paid plans for unlimited transcription, advanced AI skills, and enterprise controls.
