Overview
Grammarly is a leading AI-powered writing assistant trusted by 50,000 organizations and 40 million people. It helps hospitality professionals craft clear, professional, and on-brand communications – from guest emails to internal memos – in a fraction of the time.
Core Features
- Paragraph Rewrites: Improve clarity and flow with one click.
- Tone Suggestions: Adapt your message for the context (e.g., formal for VIP guests, friendly for team updates).
- Proofreading: Refine grammar, structure, clarity, and more.
- Humanizer Agent: Give your writing personality.
- AI Detector Agent: Spot AI-generated text and areas to revise, ensuring authentic communication.
- Brand Style Guide: Stay consistent with hotel brand voice (shown in Zendesk integration).
- Reader Reactions: Preview how different audiences (e.g., guests, managers) will interpret your writing.
Hospitality Benefits
- Guest Communications: Draft warm, error-free welcome emails, responses to reviews, and booking confirmations.
- Team Collaboration: Write clear shift handovers, maintenance logs, and internal updates.
- Marketing & Sales: Craft compelling property descriptions, social media posts, and sales proposals.
- Support Integration: Works directly within Zendesk for seamless guest support replies.
Proven ROI
- Organizations save an average of $5,000 per employee per year.
- 20 days saved annually per user; 50% fewer writing/editing hours.
- 66% improvement in writing quality; 92% style-guide feature adoption.
- 4.9/5 customer satisfaction rating.
Security & Privacy
- Grammarly does not sell or monetize user content, nor use it for advertising.
- Third-party service providers are not allowed to train models on user content.
- Confidential mode and data loss prevention available on Enterprise plans.
Plans
- Free: Write without mistakes, see tone, 100 AI prompts/month.
- Pro (most popular): Full sentence rewrites, tone adjustments, brand style guide, 2,000 AI prompts/month – £10/member/month billed annually.
- Enterprise: Unlimited members, dedicated support, confidential mode, granular permissions, DLP, unlimited prompts.
Grammarly is now part of Superhuman, extending its AI writing support across every doc, tab, and tool.
