Overview
UKG is a comprehensive workforce operating platform designed to empower frontline workers and bridge the gap between the front office and the front line. By combining HR, payroll, and workforce management into a single, integrated system, UKG helps organizations in every industry—including hospitality—make informed decisions that keep employees engaged and operations efficient.
Core Value Proposition
UKG delivers workforce understanding through a unified platform that serves HR leaders, payroll and finance leaders, operations leaders, and small-to-medium business owners. The platform enables:
- HR leaders to make data-driven decisions that boost employee engagement.
- Payroll & finance leaders to ensure accurate, timely, and transparent pay with a global view of the workforce.
- Operations leaders to match the right people to the right shifts, increasing productivity and workforce adaptability.
- SMB leaders to simplify payroll, scheduling, and compliance in one easy-to-use system.
Key Features
- Workforce Management: AI-powered scheduling, time tracking, and attendance management.
- Payroll Processing: Global payroll capabilities with real-time analytics and reporting.
- HR & People Analytics: Dashboards and reports that uncover key people insights for strategic decisions.
- Mobile-First Experience: UKG Proâ„¢ People Assist provides employees with self-service tools on their smartphones.
- Compliance & Regulation: Built-in compliance support for various industries and regions.
How UKG Helps the Hospitality Industry
- Frontline Empowerment: Hospitality workers (hotel staff, restaurant teams) gain mobile access to schedules, pay, and HR resources.
- Shift Optimization: Operations leaders can dynamically match staff to demand, reducing labor costs and improving service.
- Employee Engagement: Real-time feedback and recognition tools foster a culture of belonging.
- Customer Spotlight: Lettuce Entertain You Restaurants used UKG to build a culture of engagement for frontline workers.
UKG is trusted by over 80,000 organizations globally, including 67% of the Fortune 1000, and serves more than 150 countries.
